Delivery & Return
Delivery
Every piece at GraniteGrace is handcrafted with care in our workshop in Agra, India.
- Making time: 2–3 weeks (each item is made to order by skilled artisans)
- Shipping time: Once ready, your order is carefully packaged and takes 10–12 business days to reach you
- Total estimated time: Approximately 4–5 weeks from the date of your order
We offer free shipping on every order worldwide. No minimum purchase is required.
You will receive tracking details by email as soon as your order is shipped so you can follow its journey.
Returns
We want you to be completely happy with your piece.
- Most items can be returned within 14 days of delivery
- The item must be unused, in original condition, and in its original packaging
- To start a return, simply email us at granitegraceofficial@gmail.com or WhatsApp us at +91 99975 10422. We will guide you through the process
Please note:
- Custom or personalized orders cannot be returned
- Buyers are responsible for any customs duties or import taxes charged by their country
If you have any questions before ordering, feel free to message us. We’re happy to help.
